Terms of Service

Effective date: 28 August 2026

These Terms of Service (“Terms”) govern your use of brokki.ai (the “App”) and any related services (together, the “Service”), provided by TOP HOUSE REAL ESTATE L.L.C (“we”, “us”, “our”).

By creating an account or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent that you are at least 18 and that you have the legal capacity to enter into these Terms.

2. Account and authentication

To access most features of the Service you must create an account. We authenticate you by sending a one-time code to the phone number you provide. You are responsible for keeping your phone and device secure and for any activity that occurs under your account. Notify us promptly if you suspect unauthorised use.

3. The Service

The App allows you to enter information about a property in Dubai and receive a market estimate report based on publicly available property market data. The estimate is informational only.

The market estimate is not:

• an official property valuation under RICS, TAQYEEM, or any other regulatory standard;

• a recommendation to buy, sell, lease, or invest;

• professional financial, legal, tax, or real-estate advice;

• a guarantee of the price at which a property can be sold or rented.

You should not rely solely on the estimate for any transaction. For binding valuations, consult a licensed valuer.

4. Your content

When you submit property details, photographs, or other content (“Your Content”), you confirm that you have the right to do so and that the content does not infringe any third-party rights or applicable law. You retain ownership of Your Content. You grant us a limited, non-exclusive licence to host, process, and display Your Content as necessary to operate the Service for you.

You must not submit content that is unlawful, defamatory, infringing, deceptive, or harmful.

5. Intellectual property

The Service — including the App, the reports we generate, our trade marks, branding, design, code, databases, and the methodologies and analytical models that underlie our reports — is owned by us or our licensors and is protected by intellectual property and other laws.

We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your personal, non-commercial purposes, subject to these Terms.

You agree not to:

• copy, modify, distribute, sell, lease, sublicense, or create derivative works of any part of the Service;

• reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, structure, or methodology underlying the Service;

• use any robot, scraper, or other automated means to access the Service, extract content, or interfere with its operation;

• use the Service to develop, train, or improve any competing product or service;

• resell, redistribute, or commercially exploit the reports we generate, except for sharing them with parties directly involved in your personal property transaction;

• remove or obscure any notice of ownership, copyright, or branding within the Service or in the reports.

These restrictions are essential to our business and a breach of them may cause us irreparable harm.

6. Fees, billing and refunds

Access to the Service is sold as a subscription. Prices are shown on our pricing page in UAE dirhams (AED) and are exclusive of VAT; VAT is added at the applicable rate and shown to you before you confirm the payment.

A subscription is bought for a monthly or an annual term, either for a single user or for a number of seats within an agency. The price, the billing period and the number of seats that apply to you are shown before you confirm the purchase.

Where a free trial is offered, we collect your payment details when the trial starts. Unless you cancel before the trial ends, the subscription begins automatically and the first payment is taken on the date shown to you at sign-up.

Automatic renewal. Subscriptions renew automatically at the end of each billing period at the price then in force, and the payment method on file is charged, until you cancel.

Cancellation. You can cancel at any time from your billing settings. Cancellation takes effect at the end of the period you have already paid for: you keep access until that date, and no further payment is taken.

Refunds. Payments already made are non-refundable, except where a refund is required by law. As a matter of goodwill, if you contact us within 14 days of a payment and have made no substantial use of the Service in that period, we will refund it in full. Refunds are returned to the original payment method.

Failed payments. If a payment fails we will retry it and let you know. If it remains unpaid, access may be suspended until the payment goes through. Your data is kept during suspension and becomes available again once the subscription is restored.

Seats added during a billing period are charged in proportion to the time remaining in that period. A reduction in the number of seats takes effect from the next billing period.

We may change our prices. A change applies from your next billing period, and we will tell you at least 30 days before it takes effect.

Payments are handled by our payment provider. We never receive or store your card number, its expiry date, or its security code.

7. Service availability

We aim to keep the Service available but do not guarantee uninterrupted operation. We may suspend or change the Service at any time, with or without notice, including for maintenance, security, legal, or business reasons.

Fair use applies. To keep the Service working for everyone we set technical limits on how often heavy operations — such as generating estimates and reports — may be run in a short period. The limits are set well above normal professional use.

8. Termination

You may stop using the Service at any time and ask us to delete your account by contacting us. We may suspend or terminate your access to the Service if you breach these Terms, misuse the Service, or for any other reason we consider reasonable, including ceasing the Service.

If we end or suspend your access for any reason other than your breach of these Terms — including because we stop providing the Service — we refund the unused part of any period you have already paid for.

Sections of these Terms that by their nature should survive termination — including intellectual property, disclaimers, limitations of liability, and governing law — will continue to apply.

9. Disclaimer of warranties

The Service is provided “as is” and “as available”, without warranty of any kind, express or implied. To the maximum extent permitted by law, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, accuracy, completeness, and non-infringement.

We do not warrant that the market estimates produced by the Service will match the actual sale or rental price of any property, or that the Service will be uninterrupted, secure, or error-free.

10. Limitation of liability

To the maximum extent permitted by law, we (including our owners, directors, employees, and service providers) will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or in connection with the Service or these Terms, even if we have been advised of the possibility of such damages.

To the maximum extent permitted by law, our total liability to you for all claims arising out of or in connection with the Service or these Terms will not exceed the greater of (a) the amount you have paid us for the Service in the twelve months preceding the claim, or (b) one hundred US dollars (USD 100).

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law.

11. Indemnification

You agree to defend, indemnify, and hold us harmless from any claim, loss, liability, or expense (including reasonable legal fees) arising out of (a) your use or misuse of the Service, (b) your violation of these Terms, or (c) your violation of any law or third-party right.

12. Governing law and disputes

These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, without regard to conflict-of-laws principles.

The courts of Dubai have exclusive jurisdiction over any dispute, claim, or proceeding arising out of or in connection with these Terms, except where mandatory consumer protection laws of your home country provide otherwise.

13. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you within the App or by other reasonable means and update the “Effective Date” at the top. Continued use of the Service after the changes take effect constitutes acceptance of the updated Terms.

14. Miscellaneous

These Terms are the entire agreement between you and us regarding the Service and supersede any prior agreements. If any provision is held unenforceable, the remaining provisions will continue in effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our prior written consent; we may assign them to an affiliate or in connection with a sale of our business.

15. Contact

For questions about these Terms, contact us at klim@tophouse.one.